Privacy Policy: Charles Platform

1. Introduction

1.1 Welcome to the Charles Platform ("Charles Platform"), a creative space where users can transform their content into Non-Fungible Tokens (NFTs) for sale. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using the Charles Platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information: When you create an account on our Charles Platform, we collect personal information such as your name, surname, email address, and payment information, wallet address, . This information is necessary for account management, communication, and processing payments.

2.2 Content Information: To provide our services, we collect the content you create on or submit to the Charles Platform, including stories, books, jokes, and other textual compositions. This content is used for NFT transformation, sales, and related processes.

2.3 Usage Information (non-personal data): We collect information about your interactions with the Charles Platform, including your activity, preferences, which browser you use, and browsing history. This helps us improve our services and enhance your experience.

3. How We Use Your Information

3.1 Service Provision: We use your personal information to create and manage your account, process transactions, and provide the services you request.

3.2 Communication: We may use your contact information to send you important updates, notifications, and marketing materials related to the Charles Platform. You can manage your communication preferences in your account settings.

3.3 Improvement: We analyze usage patterns to improve our services, develop new features, and enhance the overall user experience.

4. Data Sharing and Disclosure

4.1 Content Sharing: Content created on or submitted to the Charles Platform, including NFTs, may be accessible. This includes the text and details associated with NFT listings. Users purchasing NFTs may also access the content.

4.2 Service Providers: We may share your personal information with third-party service providers who assist us in payment processing, AI-assisted content enhancement, and other operational aspects of the Charles Platform.

4.3 Legal Compliance: We may disclose your information when required by law, government agencies, or to protect our rights, privacy, safety, or property.

5. Security Measures

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. We cannot guarantee the absolute security of your information.

6. Your Privacy Choices

6.1 Account Information: You can review and update your account information by logging into your account settings.

6.2 Communication Preferences: You can manage your communication preferences by adjusting your settings in your account profile or by unsubscribing from marketing emails.

6.3 Data Removal: You can remove your data or your content from the Charles Platform at any time. However, please note that content may still be retained in backups or archives for a certain period.

6.4 Rights Regarding Personal Data: You have the right to request access to and rectification or erasure of your personal data, or the restriction of its processing concerning you. You can also object to the processing of your personal data and have the right to data portability.

7. Right to Lodge a Complaint

If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with a supervisory authority.

8. International Data Transfers

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA) or United Kingdom. In such cases, we will ensure that appropriate safeguards are in place to protect your data as required by the GDPR.

9. Lawful Basis for Processing

We will only collect and process your personal data when we have a lawful basis to do so. This includes the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by us or a third party.

10. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, it will be securely deleted or anonymized.

11. Automated Decision-Making

We do not use solely automated decision-making processes, including profiling, that significantly affect you without your explicit consent. In cases where automated decision-making is used, you have the right to obtain human intervention and challenge the decision.

12. Children's Privacy

The Charles Platform is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete the information promptly.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you through the Charles Platform or other means as appropriate.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at info@trycharles.com.

Thank you for using the Charles Platform!

Effective Date: 25.9.2023

Last Updated: 25.9.2023